Effective 21 September 2026
Privacy Policy
This Privacy Policy explains how My European Plan ("My European Plan", "we", "us" or "our"), a service operated by ABUNDIS I.K.E., collects and uses personal data when you visit our website, complete an assessment, purchase or use a service, or otherwise contact us.
1. Who is responsible for your data
My European Plan is operated by ABUNDIS I.K.E., which is the data controller for the processing described in this Policy. Our contact address is 14 Viktoros Ougko Street, Office 613, Thessaloniki 54625, Greece. Privacy enquiries may be sent to info@myeuropeanplan.com.
2. Personal data we collect
Depending on how you interact with us, we may collect:
- identity and contact details, such as your name, email address, telephone number, country of residence and preferred contact method;
- assessment and planning information, such as citizenship, family structure, age range, objectives, timing, broad investment range, funding position, route preferences and questions you ask us;
- service and transaction information, including the service purchased, payment status, booking details, communications, documents you choose to provide and records of work performed;
- technical information, such as IP address, browser and device information, timestamps, referring pages, security logs and basic website usage data; and
- marketing preferences and records of consent.
Please do not submit passports, identity documents, bank statements, passwords, detailed source-of-funds records or special-category data through the public assessment unless we expressly request them through an appropriate secure channel.
3. How we collect it
We collect data directly from you through forms, questionnaires, calls, emails, bookings and purchases. We may also receive relevant data from a family member acting with your authority, a referrer, or a professional involved in your matter. Payment providers supply us with transaction status and limited billing information. We do not receive or store your full payment-card details.
4. Why we use your data and our legal bases
- To answer enquiries and provide preliminary assessments: our legitimate interests in responding to potential clients and, where applicable, steps requested before entering into a contract.
- To deliver strategy and coordination services: performance of our contract with you.
- To process payments, maintain business records and meet tax, accounting, compliance or lawful authority requirements: performance of contract and compliance with legal obligations.
- To operate, secure and improve the website and client journey: our legitimate interests in providing a reliable and secure service.
- To send optional news or marketing: your consent, which you may withdraw at any time.
- To establish, exercise or defend legal claims: our legitimate interests and applicable law.
5. Preliminary assessment and automated processing
Your assessment answers may be processed using predefined rules to provide a preliminary indication and help us prioritise relevant follow-up questions. The result is informational only. It is not a legal decision, does not determine final eligibility and does not produce a legally binding or similarly significant effect. A qualified professional must review any route before you rely on it.
6. Who receives your data
We disclose personal data only where reasonably necessary. Recipients may include website and hosting providers, payment processors, email and scheduling services, cloud-storage and customer-management providers, analytics and security providers, and professional advisers. If you ask us to proceed with a residency or investment process, we may share relevant information with independent lawyers, notaries, banks, investment providers, property professionals, translators, insurers, public authorities and other qualified partners involved in the route. Those professionals may act as separate controllers under their own privacy notices.
We do not sell your personal data.
7. International transfers
Some providers or recipients may process data outside Greece or the European Economic Area. Where required, we use an adequacy decision, approved contractual safeguards or another lawful transfer mechanism. You may contact us for further information about the safeguards relevant to your data.
8. Cookies and similar technology
We use local storage to save your marketing measurement choice and temporary session storage to remember referral and ad codes during your visit. If you opt in, Meta Pixel may set cookies to measure page views, assessment starts, assessment submissions and checkout clicks, and to show follow-up ads on Facebook and Instagram. When server measurement is enabled, we also report confirmed payments for the retired strategy product from signed Stripe payment events, and assessment submissions through Meta Conversions API using the same event identifier to avoid duplicate counting. This uses your measurement consent, Meta cookie identifiers when available, IP address and browser information. We do not send assessment answers, names, email addresses or phone numbers to Meta. You can change your choice through Cookie settings in the home page footer. External checkout pages have their own notices. With your measurement consent, our payment information page records a random visit identifier; historic checkout-click records may also be retained. Stripe supplies signed completion and expiration events. Purchase attribution context is kept separately from customer data for up to 7 days. These measurement records contain no names, contact details or card details and are retained for up to 90 days.
With your measurement consent, we record a random browser-tab visit identifier, UTM campaign codes and the assessment question numbers reached. Once you submit your details, this visit may be linked to your saved lead and confirmed purchase in our restricted dashboard. We do not record answers or form contents in this measurement, or send them to Meta. You can withdraw consent through Cookie settings.
9. How long we keep data
We retain enquiry and assessment data for up to 24 months after the last meaningful contact, unless you become a client or ask us to delete it sooner. Client-service and transaction records are generally kept for the term of the relationship and up to 10 years afterwards where reasonably required for legal, tax, accounting, compliance or claims purposes. Optional marketing data is kept until you withdraw consent or it is no longer useful. Security logs are normally kept for a shorter period unless needed to investigate an incident.
10. Your rights
Subject to applicable law, you may request access to, correction of, deletion of, or restriction of your personal data; object to processing based on legitimate interests; receive certain data in a portable format; and withdraw consent without affecting earlier lawful processing. You may also lodge a complaint with the Hellenic Data Protection Authority at dpa.gr, or with the supervisory authority where you live or work.
To exercise a right, email info@myeuropeanplan.com. We may need to verify your identity before acting on a request.
11. Security
We use reasonable organisational and technical measures designed to protect personal data. No internet or storage system is completely secure, so please use the secure channel we specify when sending sensitive documents.
12. Children
Our website is intended for adults. A parent or legal guardian should provide information concerning a child as part of a family application. Children should not submit information directly through the public assessment.
13. Changes to this Policy
We may update this Policy to reflect changes in our services, providers or legal obligations. The effective date above identifies the current version. Material changes will be highlighted where appropriate.
This Policy should be read together with our Terms of Service.
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